Privacy policy

Privacy Policy
Last updated: July 2026

ReliefBoots™ ("we," "us," or "our") operates reliefboots.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our store or make a purchase.

Information We Collect
When you visit our store, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

When you make a purchase or attempt to make a purchase, we collect the following personal information:
- Name
- Email address
- Shipping address
- Billing address
- Payment information (processed securely through Shopify Payments — we do not store your card details)
- Phone number (if provided)

How We Use Your Information
We use the information we collect to:
- Fulfill and manage your orders
- Communicate with you about your order status
- Screen orders for potential fraud
- Send you marketing emails (only if you opted in)
- Improve our store and customer experience

Sharing Your Information
We share your personal information with the following third parties to help us operate our store:
- Shopify — our e-commerce platform that processes and stores your order data
- Shipping carriers — to deliver your orders
- Payment processors — to securely handle your transactions

We do not sell, trade, or rent your personal information to any third parties for marketing purposes.

Cookies
We use cookies to maintain your shopping session and remember your preferences. You can control cookies through your browser settings.

Data Retention
We retain your order information for our records unless you request that we delete it. If you would like us to delete your personal data, please contact us and we will comply within 30 days.

Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate information
- Request deletion of your personal information
- Opt out of marketing communications at any time

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: support@reliefboots.com
Phone: +1 315-365-8418