Shipping policy

Shipping Policy
Last updated: July 2026

Thank you for shopping with ReliefBoots™! Here's everything you need to know about shipping.

Free Shipping
All orders ship free within the United States. No minimum purchase required — every order includes free tracked shipping.

Processing Time
Orders are processed within 1-3 business days after payment is confirmed. You will receive an email confirmation once your order has been placed and another when it ships.

Delivery Time
Estimated delivery is 7-14 business days after your order has been shipped. Please note that delivery times may vary depending on your location and carrier conditions.

Order Tracking
Every order includes a tracking number. Once your order ships, you will receive an email with your tracking information so you can follow your package every step of the way.

International Shipping
At this time, we only ship within the United States. We hope to offer international shipping in the future.

Shipping Delays
While we do our best to ensure timely delivery, we are not responsible for delays caused by shipping carriers, weather, holidays, or other circumstances beyond our control. If your order is significantly delayed, please contact us and we will do our best to help.

Lost or Missing Packages
If your package shows as delivered but you have not received it, please check with your local post office and neighbors first. If you still cannot locate it, contact us within 7 days and we will work with you to resolve the issue.

Wrong Address
Please make sure your shipping address is correct before placing your order. We are not responsible for orders shipped to incorrect addresses provided by the customer. If you need to update your address, contact us as soon as possible before your order ships.

Contact Us
If you have any questions about shipping, please reach out:
Email: support@reliefboots.com
Phone: +1 315-365-8418