Terms of service
Terms of Service
Last updated: July 2026
Please read these Terms of Service carefully before using reliefboots.com operated by ReliefBoots™ ("we," "us," or "our").
By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use our store.
General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted and may involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the store without express written permission from us.
Products and Pricing
All products and prices are subject to change without notice. We reserve the right to discontinue any product at any time. We do not warrant that the quality of any product or information obtained will meet your expectations, or that any errors on the site will be corrected.
Colors and appearance of products may vary slightly from what is shown on screen due to monitor settings and lighting in product photos.
Accuracy of Information
We are not responsible if information on this site is not accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions.
Orders and Payment
By placing an order, you confirm that all information you provide is accurate and complete. We reserve the right to cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
All payments are processed securely through Shopify Payments. We do not store your credit card information.
Shipping and Delivery
Orders are processed within 1-3 business days. Estimated delivery time is 7-14 days. Free tracked shipping is included on all orders. We are not responsible for delays caused by shipping carriers, customs, or weather.
Once your order has shipped, we will provide you with a tracking number via email.
Returns and Refunds
Please refer to our Return & Refund Policy for full details. We offer a 30-day satisfaction guarantee on all purchases.
Limitation of Liability
ReliefBoots™ shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or website. This includes but is not limited to damages for loss of profits, data, or other intangible losses.
In no event shall our total liability exceed the amount you paid for the product in question.
ReliefBoots™ products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition. Always consult your doctor before use if you have a medical condition.
Indemnification
You agree to indemnify and hold harmless ReliefBoots™ and its owners, employees, and affiliates from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms of Service or your violation of any law.
Intellectual Property
All content on this website, including text, images, logos, and graphics, is the property of ReliefBoots™ and is protected by applicable copyright and trademark laws. You may not use any content from this site without our prior written consent.
Governing Law
These Terms of Service shall be governed by and construed in accordance with the laws of the United States. Any disputes arising from these terms will be resolved in accordance with applicable U.S. law.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be posted on this page with an updated date. Your continued use of the site after any changes constitutes acceptance of the new terms.
Contact Us
If you have any questions about these Terms of Service, please contact us:
Email: support@reliefboots.com
Phone: +1 315-365-8418